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Rwanda National Police

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Private security companies guided on decent work and service standards

The Rwanda National Police (RNP) and the Ministry of Public Service and Labour (MIFOTRA) held a joint meeting with private security service providers on Wednesday, August 28, 2025, at the RNP General Headquarters in Kacyiru to discuss professionalism and the fulfillment of their duties.

The meeting focused on strengthening decent working conditions, aligning with national labor standards, and improving service delivery in the private security sector.

Speaking at the event, the Permanent Secretary in MIFOTRA, Gaspard Musonera, urged companies to regularly conduct self-evaluations to ensure their services meet the indicators of decent and productive work.

He outlined key requirements, including employing trained and vetted guards, issuing written contracts, paying salaries through banks, contributing to RSSB, medical insurance, and regulating working hours. These, he said, are essential for guaranteeing employee welfare and professionalism.

“We have entrusted you with this responsibility to deliver effectively. Security is sensitive, and you must dedicate yourselves fully to ensure success, which goes with realigning with the national labor standards,” he emphasized.

The Commissioner for Infrastructure and Private Security Service Providers (ISPSP) in RNP, Commissioner of Police (CP) John Bosco Kabera, reminded private security firms of the critical responsibility they carry in safeguarding security.

“You must understand the weight of the responsibilities you hold. Aligning with Rwanda’s labor standards will help you identify and address gaps to meet expectations,” CP Kabera said.

He added that private security personnel must be fully supported in their work stressing that when this support is lacking, it reflects directly in their performance and service delivery.

The Chairman of the Private Security Service Providers Association, Alexis Buterere, commended RNP for its continuous guidance and pledged improvements where gaps exist.
“There are some shortcomings that we are going to address after this meeting. We now have clarity on what is required and what is expected of us,” Buterere said.

The meeting underscored the shared commitment of government institutions and private security companies to promote professionalism, decent working conditions, and improved security services for the public.